Privacy Policy
1. Introduction
Elite Benefits Consultants ("Elite Benefits Consultants," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request information, schedule an appointment, or use our services.
2. Information We Collect
Depending on how you interact with our website and services, we may collect information such as:
- Name and contact information
- Phone number and email address
- Information you provide when requesting an appointment
- Information you voluntarily provide when contacting us
- Information related to your Medicare questions or interests
- Website usage and technical information, such as browser type, device information, and pages visited
We only request information that is reasonably necessary for the purpose for which it is collected.
3. How We Use Your Information
We may use the information we collect to:
- Respond to your questions and requests
- Schedule and manage appointments
- Provide information about Medicare-related services
- Assist you with your Medicare options
- Communicate with you regarding your requests
- Improve our website and services
- Maintain website security and help prevent fraudulent activity
- Comply with applicable laws and regulations
4. Phone Calls and Text Messages
If you provide your telephone number and consent to be contacted, we may contact you by telephone call or text message regarding your request, appointment, or services you have expressed interest in.
Message and data rates may apply. Message frequency may vary. You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact us directly.
Consent to receive marketing text messages is not a condition of purchasing any goods or services.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. How We Share Information
We do not sell your personal information.
We may share information when reasonably necessary to provide requested services, operate our website, communicate with you, or comply with legal obligations.
For example, information may be shared with service providers that help us operate our website, communications systems, appointment scheduling systems, or other business functions.
6. Cookies and Website Technologies
Our website or service providers may use cookies, pixels, analytics tools, or similar technologies to understand how visitors use our website, improve website functionality, measure performance, and provide a better user experience.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.
7. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of websites that we do not operate.
We encourage you to review the privacy policies of any third-party websites you visit.
8. Information Security
We take reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, use, alteration, or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
9. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide services, maintain appropriate business records, resolve disputes, comply with legal obligations, and enforce our agreements.
10. Your Privacy Choices
Depending on where you live, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of certain personal information.
You may also opt out of certain communications by following the instructions provided in those communications or by contacting us directly.
11. Medicare Information
Information you provide to us in connection with Medicare assistance may be used to help us understand your needs, respond to your questions, and provide information about Medicare-related products or services that may be available to you.
We encourage you not to provide sensitive personal information through general website forms unless specifically requested through an appropriate and secure process.
12. Children's Privacy
Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13 through our website.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal requirements. When changes are made, we will update the effective date shown at the top of this policy.
14. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact us.